The questions we actually get asked.

Two things, one promise. If it rains within five days of your window cleaning and the glass spots, we come back and re-clean it at no charge. And separately, if you look at the work and you are simply not happy with it, tell us inside those five days and we return and put it right. There is no claim form and no argument about whether the rain counted. Call or text us and we schedule the return visit.

Yes, fully licensed and insured. If you would like to see the certificate of insurance before we start, just ask and we will send it over. Any contractor who hesitates at that question is telling you something.

It depends on the number of windows, how many stories, whether you want interior as well as exterior, and how the glass is divided. Small colonial panes take considerably longer than large single panes. Send us a few details and we will get you a real number back, usually the same day and always within one business day.

For exterior-only work, no. Plenty of our customers are at work or away entirely. We just need access to the exterior and an outdoor water spigot. Interior work obviously requires someone to let us in. For seasonal and second homes we are happy to send photos when the job is done.

We work throughout southern Maine and into New Hampshire: Waterboro, Sanford, Kennebunk, York, Portland, Westbrook, Falmouth and Yarmouth on the Maine side, and Portsmouth, Rye, Dover and Conway in New Hampshire, plus the towns in between. If you are not sure whether you are in range, just ask. If we cannot get to you we will say so rather than waste your time.

Yes, within reason. Exterior cleaning is weather-dependent and there are days that are simply too cold to do properly, but plenty of winter days are perfectly workable. Interior cleaning carries on year round and is genuinely one of the better things you can do for a house in February.

Twice a year suits most homes: once after winter to clear salt and grit, once in the fall before the weather closes in. Coastal and lakefront properties often want more because of salt spray, and homes under heavy pine cover tend to as well. Commercial storefronts are usually monthly or quarterly.

A standard clean takes care of the glass and wipes down the frames and sills so nothing is left to run back onto the pane. Tracks and sills taken back to bare, with the built-up grit and old debris dug out, are a deep clean and we quote them separately. It is genuinely slower work. Tell us which you are after, or let us look at the windows and we will tell you which one they actually need.

Access to the exterior of the house, a working outdoor spigot, and a heads up about anything we should know: a difficult gate, a dog in the yard, a garden bed you would rather we stayed out of, a window that does not open. For interior work, clearing sills of ornaments and plants speeds things up considerably.

A Fix A View crew, trained on our standard and small enough that you see the same faces. You are not being handed off to a rotating subcontractor who has never seen your house. That is why the detail stays consistent, and it is what most of our reviews end up mentioning.

Usually, yes. Windows, gutters, screens and solar are what we do most, but plenty of jobs start with someone asking whether we would also handle the porch, the light fixtures or something else that has gone green over the winter. Ask. If we are confident we can do it properly we will quote it, and if we are not we will say so and point you at someone who can.